Frequently Asked Questions

Q: What is the Delivery Time of a Order?
A: Our order delivery time is 3-5 working days 

Q: Could you deliver same day?

A: We could deliver maximum in 1-2 working days in Lahore

Q: Will it be same as shown in pictures/video?

A: We deliver same items as shown in our pictures/video

Q: What is the procedure of return?

A: If you get anything damaged or not same as shown in picture. Just reach us through our cell number or through our official email address. We will refund your amount or replace the item with your required item

Q: Is Ali Sports have any physical shop?

A: Yes, We do have a physical wholesale shop since 1980s and also we are only doing our business online to deliver order at your business 

Q: Will courier company tell us before delivering parcel?

A: Our courier company will coordinate with you before delivering your parcel

Q: Can I get refund?

A: Yes, your money will be refunded, if you receive faulty or broken product. Please read our terms and conditions section carefully 

Q: Are there any hidden charges?

A: No, Ali Sports does not apply any hidden charges upon purchases.

Q: How do I cancel my order?

A: If you want to cancel any order, contact us soon after you placed the order, so that we do not start working on the order right away